Inside Sales Support Saudi Arabia

Döhler is a leading global producer of natural ingredients and solutions for the food, beverage, lifestyle and nutrition industries. We use innovative technology to process plant-based raw materials and enrich products such as lifestyle drinks, cereals, dairy, and confectionery goods for almost every well‑known brand. Close to 10,000 dedicated employees in more than 70 countries share one common goal – to ensure that millions of people around the world enjoy the products created by us.

We strive to inspire and empower our employees in everything we do, and we invite you to join our team – together WE BRING IDEAS TO LIFE.

• Process samples on time, taking into account the throughput and delivery times, optimum number of samples and costs, in collaboration with the colleagues responsible in Sales.
• Prepare quotations, contracts, and price agreements quickly in collaboration with Pricing and on the basis of agreed minimum order quantities, bulk prices, extra packaging charges, payment and delivery conditions etc.
• Document efficient and effective processes in the company’s internal IT systems.
• Continuously update customer master data.
• Regularly monitor visit reports, opportunities, contracts, prices, order quantities, batch sizes, delivery packaging, payment and delivery conditions, payment receipts and complaints and prepare corresponding customer‑specific evaluations.
• Organize and support internal and external customer visits in consultation with the divisions involved.
• Follow up on customer complaints in collaboration with Notification Management and in consultation with the colleagues responsible in Sales and Quality; conduct appropriate communication with the respective customers and implement suitable measures (e.g., credit notes) in consultation with the line manager and Sales.
• Support sales and customers during the entire Lead‑to‑Order process, including Opportunity management and Requests for Information (RFI).
• Fulfilling administrative tasks to support Account Managers, including Forecast entry and update.
• Proactively manage overdues to support cash flow, overdue payments, dispute cases.

• A bachelor degree in a relevant discipline
• 3‑5 years of experience in sales support / customer service preferably in the Food & Beverage Industry.
• Strong interpersonal, organizational, oral and written communication skills.
• Fluent in English / Arabic is a plus.
• Strong customer orientation, solution‑driven.
• Dynamic and energetic business attitude.
• SAP Experience is preferable.
• Team player with strong customer focus.
• Problem solving/Analytical thinking.
• Priority will be given to candidates currently in Riyadh/Saudi Arabia.

• The motivating working atmosphere of a high‑tech, innovative company
• The opportunity to realize your full potential and your ideas
• The freedom to strike out in new directions
• The great exposure and learning experience in various functions within the company

Please apply online and provide us with your earliest possible entry date and your salary expectation. HR Team will get back to you as soon as possible.