Account & Relationship Management Executive

Role Overview

Wolters Kluwer is seeking an Account & AR Executive to manage and grow a portfolio of clients within its CP ESG Audit & Assurance solutions. The role focuses on building strong client relationships, driving account growth, and ensuring successful adoption of audit, risk, and assurance solutions.

• Manage and develop relationships with key stakeholders across assigned accounts.
• Act as the primary point of contact for client needs, queries, and escalations.
• Identify and convert upsell and cross‑sell opportunities within existing accounts.
• Support contract renewals, negotiations, and commercial discussions.
• Conduct regular client reviews to understand needs and drive value.
• Collaborate with internal teams to ensure smooth onboarding and delivery.
• Maintain CRM records, pipeline visibility, and accurate forecasting.

• Strong relationship management and communication skills.
• Experience in account management, sales, or customer success.
• Ability to negotiate and manage commercial discussions.
• Good understanding of audit, risk, or SaaS solutions (preferred).
• Strong analytical and CRM skills.
• Problem‑solving mindset with a customer‑first approach.

• Account growth and revenue expansion.
• Client retention and satisfaction.
• Upsell/cross‑sell performance.
• Forecast accuracy and pipeline management.

To maintain a fair and genuine hiring process, all candidates participate in interviews without the assistance of AI tools or external prompts. Use of AI‑generated responses or third‑party support will be grounds for disqualification. Candidates may be required to appear onsite at a Wolters Kluwer office.

Wolters Kluwer employs equitable practices. All qualified applicants receive consideration without regard to race, color, religion, sex, national origin, disability, age, veteran status, or any other protected characteristic.