Senior Personal Banker- Loan DST

Job Responsibilities

• Achieve monthly sales targets in the financial year.
• Prospect in targeted segments that require meeting standards in phone calls, and face-to-face visits.
• Present and sell all personal banking products & services to potential customers in an ethical structured & professional manner.
• Relationship manage (where required) a portfolio of approved companies by developing key contacts and relationships.
• Conduct micro marketing activities that include Kiosk activities and other direct marketing activities.
• Handle objections with a view to getting the customer to buy or company to transfer payroll.
• Ensure End-To-End customer TAT is met for all applications submitted with quality adherence as per target guidelines.
• Ensure strict compliance with the Bank’s policy with regards to product, customer KYC, FATCA, AML CTF and third‑party channel interactions.
• Record all sales activities in Daily Sales Reports and update CRM for leads and contacts.
• Participate in all Team Activities like morning huddles, training and coaching, complete mandatory compliance and fraud trainings, Lean & rewards celebrations.

• Ensure the highest ethics, standards and integrity are followed and immediately escalate any suspected or actual breaches to Senior Management, Governance, as may be required.
• Responsible for honestly assisting the customer in achieving his objectives through courteous and friendly service, accurate promises keeping within the service delivery standards set by the bank.
• Should have complete product & policy information to ensure necessary documents are provided by the customer before submission to ensure smooth TAT.
• Sales profile that requires confidence, persistence, personality and verbal written communication.
• Good knowledge of products, service policies and processes of Retail Banking; any discipline with 2 years sales experience.

• Role Level: Not Applicable
• Work Type:
  Full-Time
• Country:
  United Arab Emirates
• City:
  Dubai
• Company Website:
• Job Function:
  Sales
• Sector:
  Other