Sales Agent, Inside Sales

Job Overview

Do you want to make a difference in people's lives? We are looking for a Sales Agent to join our growing team in Dubai. As a Sales Agent at WUDUH, you will be responsible for closing qualified leads through phone-based sales conversations. This role focuses on the final stage of the sales process, requiring strong persuasion skills, confident objection handling, and the ability to drive commitments.

The Account Manager (Closer) is responsible for guiding clients through the debt settlement process, offering tailored financial solutions based on their financial situation. This role includes client qualification, explaining program options, handling objections, and finalizing enrollments. By fostering trust, clear communication, and maintaining compliance, the Account Manager plays a vital role in helping clients achieve financial stability through successful debt resolution solutions.

• Client Consultation & Qualification – Review clients' financial situations to assess eligibility for loan alternatives or debt settlement; conduct personal loan searches and determine qualification outcomes.
• Client Proposal & Program Pitching – Educate clients on creditworthiness, explain loan denial reasons, and present debt settlement as a solution; collect hardship details and tailor program proposals accordingly.
• Objection Handling & Overcoming Barriers – Address client concerns about costs, risks, legal implications, and the debt settlement process; provide clear and confident explanations to convert leads to enrolled clients.
• Enrollment Process & Documentation – Confirm enrollment details, payment plans, and banking information; ensure completion and accuracy of all required documentation.
• Outbound & Inbound Communication – Follow up with leads and clients via outbound calls, SMS, and email; respond promptly to inbound client inquiries and requests.
• Performance Monitoring & Compliance – Track and maintain KPIs such as lead conversion rate, enrollment rate, objection handling success, and document accuracy; ensure adherence to industry and company compliance standards.

• Education & Academic Background – Bachelor's Degree in Business, Marketing, Finance, Communications, or related field.
• Proven Sales Milestones – 2-5 years in a closing role with demonstrable revenue targets or conversion rates.
• Communication & Shift Work – Native-level fluency in English and ability to work US business hours (night shift) from Dubai office.

• US Market Knowledge – Familiarity with the US credit system or financial services.
• Bilingual – Spanish language proficiency.

• Strong verbal and interpersonal communication skills.
• Positive attitude, strong work ethic, and passion for sales and helping clients.
• Ability to work independently and as part of a team.
• Strong listening ability and objection handling skills.

• Experience with sales processes, CRM tools, and outbound sales communication.
• Ability to analyze client financial data and prepare tailored program proposals.

Reports to:

Sales Team Lead. Works with:
Sales Team, Quality & Compliance, Client Success Team, and Potential Clients.

• Comprehensive health insurance
• Competitive compensation package
• Prime central location
• Continuous learning and development opportunities
• A dynamic, inclusive, and supportive work environment

• Full-time
• On-site

• Monday to Friday:
  Night Shift
• 6th day:
  Based on need, managed fairly based on priorities and urgency
• Only candidates currently residing in the UAE are eligible to apply.

Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - regardless of gender, race, religion, or disability.