Sales Account Manager

Sales Account Manager - Dubai and Abu Dhabi

Full Time

UAE

• Serve as the lead point of contact for all customer account management matters in the assigned territory
• Build and maintain strong, long‑lasting client relationships
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts), using company CRM platform
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Negotiate contracts and close agreements to maximize revenue
• Ensure the timely and successful delivery of company provided solutions according to customer needs & objectives
• Preparation/response/proposals to customer issued RFP’s with coordination of internal Pre‑sales/Tech teams
• Coordinates closely with technical teams in all aspects of capture and proposal processes
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders
• Solid experience with CRM software (e.g. Sugar, Salesforce, Zoho) and MS Office (particularly MS Excel, PPT)
• Experience delivering client‑focused solutions to customer needs in Cyber Security & Networking
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• Minimum 2-3 years experience in sales

• BA/BS degree in Business Administration, Sales or relevant