Executive Assistant - SVP; IT

Position: Executive Assistant - SVP (IT)
Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

* Success. Our winning team pursues excellence while learning and evolving

* Career growth. We develop industry leading talent because Ross grows when our people grow

* Teamwork. We work together to solve the hard problems and find the right solution

* Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL

PURPOSE:

The base pay range for this role is $31.35 - $56.27. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

ESSENTIAL FUNCTIONS:

* Exercise independent judgment and personal initiative in performing responsible and difficult technical, specialized, and complex administrative and secretarial work of a confidential nature. Take appropriate authorized action in the absence of the SVP, to ensure that matters requiring attention are referred to and handled in a manner to minimize the effect of his/her absence. Act as liaison between other executives and staff in matters involving his/her office, including meetings, documentation, and activities requiring authorized action.

* Manage the SVP schedule and calendar; arrange meetings, conference calls and appointments.

* Receive and screen communications to the SVP, including telephone calls and e-mail messages, record messages or and provide assistance using independent judgment to determine those requiring priority attention; channel and facilitate communication from customers and associates and redirect callers to appropriate department/field representative for resolution/assistance (customer complaints, employee inquiries and complaints, vendors inquiries, inquiries regarding legal requests).

* Receive and distribute incoming mail; review and evaluate mail to identify those items requiring priority attention. Prepare for SVP review. Log and route communications requiring action.

* Produce letters, reports, bulletins, memoranda and e-mail, including material of a confidential nature. Compose correspondence, reports, presentations, speeches, organization charts, rough drafts, transcription machine tapes or verbal instructions.

* Coordinate travel, including ground transportation, hotel accommodations, itinerary planning, meeting coordination, and ensure office requirements and facilities at destination are arranged, if required. Prepare and process expense reports. Coordinate off-site meetings (arrange for meeting facilities, caterers, meals, materials, transportation and equipment).

* Maintain a variety of complex records and files related to operations and functions, including material of a highly confidential nature (personal files, working files, personnel files and department files). Provide document services (copy, fax, distribute).

* Manage personal matters and projects and other office duties as assigned.

COMPETENCIES:

People

* Collaboration

Self

* Leading by Example

* Communicates Effectively

* Ensures Accountability and Execution

* Manages Conflict

Business

* Plans, Aligns and Prioritizes

With particular emphasis on the following specific position-related competencies

* Adaptability

* Customer Service

* Analysis and Judgement

* Initiative

QUALIFICATIONS AND SPECIAL

SKILLS REQUIRED:

* Proven experience working in a high-energy, demanding, multi-tasking environment; experience providing administrative and logistical support to a top executive; experience with scheduling, travel arrangements, financial reimbursements, communicating with senior level internal and external contacts; ability to shift priorities; superior organizational skills; advanced computer skills (Word, Excel, PowerPoint, Outlook, Visio), filing systems management, etc.

* Communicate effectively with co-workers, senior level internal and external contacts and representatives of public and private organizations to exchange and convey information; maintain confidentiality of…