On-Site Administrative Assistant Silvercreek Association Management

Full job description

Administrative Assistant (On-Site Community Association)

Location: East Bay Area, CA (On-Site)
Position Type: Full-Time, Non-Exempt

Silvercreek Association Management is seeking a friendly, organized, and service-oriented Administrative Assistant to support a premier residential community in the East Bay. This position serves as the first point of contact for residents and plays a key role in supporting the day-to-day operations of the community and on‑site management team.

• Welcome and assist residents, guests, and vendors
• Answer phones, emails, and resident inquiries
• Provide administrative support to the General Manager
• Prepare community communications, notices, and newsletters
• Maintain records, files, and resident information
• Coordinate vendor appointments and service requests
• Assist with resident access controls, keys, and fobs
• Support board meetings, community events, and special projects
• Help ensure a professional, organized, and welcoming office environment

• Prior administrative, office, customer service, or property management experience
• Strong organizational and communication skills
• Professional and customer‑focused demeanor
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Ability to manage multiple priorities and maintain attention to detail
• Experience in HOA, property management, or residential communities is a plus
• Bilingual (Spanish, Cantonese, or Mandarin) is a plus

At Silvercreek, we believe in fostering strong partnerships through proactive management, transparency, and unwavering commitment. We offer a supportive team environment, opportunities for growth, and the chance to make a meaningful impact in the communities we serve.

If you enjoy helping people, staying organized, and being part of a collaborative team, we’d love to hear from you!

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

• Dublin, CA 94568 (Required)