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Workforce Management Analyst: Optimizer
Job in
Dublin, Alameda County, California, 94568, USA
Listed on 2026-02-16
Listing for:
ZEISS Meditec Inc.
Full Time
position Listed on 2026-02-16
Job specializations:
-
Business
Data Analyst
Job Description & How to Apply Below
A global technology leader in medical solutions located in Dublin, CA is seeking a Workforce Management (WFM) Analyst. This crucial role involves ensuring efficient contact center operations while meeting service level goals through data-driven insights and analysis. The ideal candidate will have experience in workforce management, call center systems proficiency, and strong analytical skills. This position offers a competitive salary range of $65,800 to $82,200 as well as a performance bonus, alongside comprehensive benefits including medical, dental, and retirement plans.
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