Senior Specialist, HR; Program Delivery

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off‑price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high‑quality brands and on‑trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

The Sr. Specialist serves as a key contributor to the successful delivery of strategic HR initiatives, independently managing project activities, influencing stakeholders, and driving adoption of organizational changes.

The Program Delivery Team supports implementation, adoption and sustainability of strategic HR initiatives. The Sr. Specialist will contribute to and, when appropriate, lead project delivery and change management activities. Experience with both disciplines will be helpful.

The individual in this role will contribute to the design and implementation of program and change management tools, documents, and processes; analyze and synthesize data to communicate key program metrics and updates to stakeholders both within HR and across other business groups; monitor project and change management plans; and track action/issues/risks/dependencies. This role will also be responsible for assessing and interpreting change impacts and organizational readiness;

communicating project and change management updates to stakeholders; coordinate/facilitate training activities to drive adoption and sustain outcomes.

The base salary range for this role is $81,000 - $121,800. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

• Develop and administer reporting to provide Leadership Team with visibility to project portfolio, update stakeholders on project status, and escale issues requiring leadership attention.
• Create and maintain Program and Change Management Center of Excellence tools and process documentation. Drive continuous improvement to enhance tools, templates and best practices.
• Train and support users on Program and Change Management COE tools and processes.

• Provide project management and/or change management support for projects. This includes but is not limited to: creation and implementation of project plans, status reports, communication plans, issue logs, action item logs, training plans, and training materials.
• Partner with key stakeholders to plan, prepare, and develop key messages and communication and engagement materials.
• Analyze project data to ensure accurate assumptions and results.
• Identify, troubleshoot, and escalat issues during project.
• Support the documentation of project findings and recommendations, either by creating documents or by reviewing and validating vendor/internal documents.
• Manage ad hoc analysis requests related to project and project data.

• Building Effective Teams
• Developing Talent
• Collaboration

• Leading by Example
• Communicates Effectively
• En…