Associate Customer Relationship Manager

Job Title

Tri Net is seeking a self-motivated individual to provide support to our high-volume client base focusing on customer satisfaction and retention.

Tri Net is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers' compensation insurance.

Tri Net has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you're passionate about innovation and making an impact on the large SMB market, come join us as we power our clients' business success with extraordinary HR.

Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. Tri Net always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody's perfect – and we encourage you to apply.

You may just be the right candidate for this or other roles.

A Brief Overview Trinet is seeking a self-motivated individual to provide support to our high-volume client base focusing on customer satisfaction and retention. The role acts as a retention expert and influences retention outcomes for an assigned portfolio to ensure quality solutions. The individual will work collaboratively with internal partners such as Sales, Customer Experience, Pricing Strategy and Products to elevate the customer experience, ensure that all interactions and deliverables support the customer's business, and identify new business opportunities.

• Bachelor's Degree or equivalent experience preferred

• Typically 2+ years

• Self-directed and ambitious - implements new ideas or potential solutions without waiting for others to take action or to request action.
  
  -Unwavering positive demeanor.
  
  -Outstanding interpersonal skills.
  
  -Excellent communication both written and verbal.
  
  -Open minded and patient.
  
  -Ability to prioritize quickly
  -Comfortable working in a fast paced and client driven environment.
  
  -Ability to quickly establish relationships and interact with business owners, executives and managers..
  
  -Continuous follow-up and follow-through with clients.
  
  -Proficient in Microsoft Office Suite (Word, Excel & PowerPoint).

• Work in clean, pleasant, and comfortable office or home setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.

The salary range for this role is $63,600.00 to $. The candidate's final salary offer will be based on the candidate's skills, education, work location and experience.

A candidate's compensation may also include bonuses consistent with Tri Net's corporate bonus plan.

Additionally, subject to applicable eligibility requirements, Tri Net offers permanent full-time employees a variety of benefits including medical, dental, and vision plans, life and disability insurance, a 401(K) savings plan, an employee stock purchase plan, eleven (11) Company observed holidays, PTO and a comprehensive leave program.

Tri Net is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical…