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Guest Experience Concierge — Front Desk
Job in
Dublin, Alameda County, California, 94568, USA
Listed on 2026-08-22
Listing for:
IHG Hotels & Resorts
Full Time
position Listed on 2026-08-22
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
IHG Hotels & Resorts is seeking a Front Desk Agent in California to greet guests, manage check-in/out, and ensure a smooth, welcoming experience across all touchpoints. You will manage reservations, upsell opportunities, process payments, and respond to guest requests while upholding safety procedures and brand standards at the front desk.
Flexibility for night shifts and weekends is required, and prior front desk or guest service experience is preferred.
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