HR Specialist

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off‑price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on‑trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience:

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

The HR Specialist will mitigate risk for the organization and drive engagement by managing timely responses to Associate concerns raised through various communication avenues. The HR Specialist will execute prompt, timely, thorough, and proactive responses to Alert lines, 3rd party charges (DOL), leadership concerns, Associate correspondence, social media, and any other form of communication. The HR Specialist will monitor, validate, and ensure compliance with internal HR protocols, processes, and procedures throughout the investigation process.

The HR Specialist will work with the HR Services Leadership team and legal partners to provide documentation, reports, investigative files, or records as needed. The HR Specialist provides counsel and guidance within established SLEs to Field, Store, and Distribution Leaders and Corporate Leaders and Associates, including policy interpretation, disciplinary guidance, performance management, and recommendation/approval of involuntary separations.

The base salary range for this role is $63,300‑$94,650. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

Associate Relations:

• Conduct remote investigations as assigned by the Director/HR Manager/Supervisor identified through Case Management, Alertline, Social Media, and other modes of communication.
• Follow HR Services investigations to ensure consistency and mitigate risk. Enter case notes and supporting documentation, including reporting and video from investigations into the Case Management system daily and in a timely/thorough manner.
• Work with business partners to create a specific, measurable, actionable, realistic, and time‑bound action plan with appropriate accountability within the investigation plan.
• Advise on Corrective Action Guidelines adherence and counsel Leadership on policy violation disciplinary action to ensure consistency.
• Assist Leadership in redirecting Associates when necessary and formulating action plans with Leaders when potential associate problems are identified.
• Provide counsel and guidance to Field Leaders, Distribution Leaders and Corporate Leaders, appropriate HR Business Partners and Associates.
• Review and approve involuntary separation requests for Stores and Distribution Centers. Escalate as necessary.
• Facilitate and engage in ADA Interactive conversations based on requests from business units, documenting in the case management system and following up as needed.
• Work with the Supervisor to interpret HR policies and procedures. Assist Field, Store, Distribution, and Corporate Leaders in redirecting associates when necessary;…