Senior Manager, IT; Dublin, CA

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience:

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

The Senior Manager, IT - Merchandising plays a strategic role in defining and delivering innovative technology solutions for Ross Merchandising systems, with a strong emphasis on leveraging Azure technologies and Spring/Java based applications. This position is responsible for designing scalable, high-performance architecture that aligns with the business objectives and drives operational efficiencies. It requires deep expertise in retail merchandising process, enterprise architecture, and technology platforms to support large scale transformation program.

This collaborative role serves as a highly visible member of the IT team and works closely with both senior leaders and cross functional business partners. They are expected to build strong relationships with key business stakeholders and product management counterparts to partner with them to align project scope and requirements, implement a mix of vendor/SaaS and custom solutions, and manage the delivery of projects, including overall solution quality, budget and timelines.

• Lead the design and development of robust, scalable, high-performance IT solutions for retail merchandising platform and core merchandising operations.
• Oversee the planning, execution, and timely delivery of large-scale projects using iterative project delivery (Agile), working closely with cross-functional teams to gather requirements, assess technical feasibility, translate them into a well-architected solution.
• Provide leadership in modernization initiatives, offering guidance on overall design and technical direction. Establish best practices, guidelines, and management of future projects. Work through change management and support large scale transformation programs that successfully drive organizational adoption of new technologies.
• Stay current with emerging technologies and retail industry trends to bring innovative solutions and improvements to the business. Ability to contribute to long-term strategic planning and align IT solutions with business goals, particularly in a retail environment.
• Adheres to industry best practices, implements practice monitoring strategies and continuously identifies areas for system improvement and optimization;
  Ensure the reliability, performance, and security of systems, establishing protocols and best practices for cloud-based applications to ensure data protection and compliance.
• Collaborate on the IT 5-year planning and road-mapping process by working closely with the Merchandise portfolio, ensuring alignment with business demand. Responsible for vendor management and budgeting; ability to influence vendor selections and negotiations, ROI analysis, and contract management.
• Ensure the reliability, performance, and security of systems by adhering to industry best practices and implementing proactive monitoring strategies. Continuously identify areas for system improvement and optimization.

• Building Effective Teams (for managers of People and/or Projects)
• Developing Talent (for managers of People)
• Collaboration

• Leading by Example
• Communicates Effectively
• Ensures Accountability and Execution
• Manages Conflict

• Business Acumen
• Plans, Aligns and Prioritizes
• Organizational Agility
• Problem Solving
• Written Communications
• Integrity & Trust
• Dealing with Ambiguity

• Bachelor's degree in computer science, information technology or related field, or equivalent combination of education, industry certifications and relevant experience
• At least 10 years of experience within IT delivery with progressive responsibility and influence. Experience leading projects that involved cloud migration or business…