QA Engineer II - Marketing

Participate in the design and implementation process of new and existing products.

• Lead Omni channel projects from QA standpoint and provide technical leadership to other QA engineers
• Define and implement black-box, white-box and automated testing suites for core Marketing technologies, products and web-based applications
• Design, develop, and maintain end‑to‑end test scripts to validate ETL processes, ensuring data integrity, accuracy, and workflows across multiple environments
• Automate ETL validation processes to improve efficiency and ensure scalability
• Validate Email and SMS marketing platforms, including their end‑to‑end integrations and performance
• Test and verify integrations between Customer Data Platforms (CDPs) and various systems such as CRM tools, marketing automation platforms, and analytics solutions
• Perform in‑depth testing of data layer objects, particularly on Google Tag Manager (GTM)-based websites
• Automate validation processes for tracking technologies, including Facebook Pixel, Google Analytics, GTM tags, and other digital analytics tools
• Test data and perform business application functional system, integration (end‑to‑end) tests for new and existing applications
• Collaborate with Dev Ops to integrate automation scripts into CI/CD pipelines
• Participate in review and approval process of project deliverables
• Advise project teams on appropriate approaches to testing delivered products, including test tool sets
• Provide guidance to development and project teams on the creation of a master test plan and other testing related deliverables
• Assist project teams on identifying the needs for appropriate test environments and coordinate the establishment of appropriate test environments
• Find, track and prioritize bugs and work toward their resolution
• Define and track quality assurance automation metrics such as automation defect densities, defect age and automation coverage
• Participate in the testing of production emergency bug fixes
• Perform rotating on‑call support duties and periodically participate in after‑hours release testing
• Participate in release production validation

• 5+ years of testing experience in Retail or E‑commerce Marketing technologies
• Bachelor's degree in Computer Science or relevant bachelor's degree preferred
• Experience in designing, developing, and maintaining test scripts aligned with business requirements
• Experience in ensuring end‑to‑end marketing data campaigns, email workflows, and customer journeys, accuracy, and consistency across multiple environments
• Experience in validating Email/SMS marketing platforms and their end‑to‑end integrations
• Experience in validating Customer Data Platforms (CDP) integrations with various applications, including CRM systems, marketing automation tools, analytics platforms
• Experience testing data layer objects (especially for GTM-based sites)
• Experience automating the validation of tracking technologies such as Facebook Pixel, Google Analytics, GTM tags, and other analytics tools
• Extensive experience with SDLC and testing methodologies, including Functional testing, end‑to‑end integration testing, System testing, Compatibility testing, Regression testing & Defect Cycle
• Good experience in Test Plan Creation, Test Case Creation and Peer Review
• Hands‑on experience in test management tools like JIRA, QC tools, etc.
• Experience in automation testing tools such as UiPath, Litmus, Email on Acid, JUnit, Cypress, or equivalent
• Proficient in testing marketing automation workflows, including lead nurturing and drip campaigns
• Proficiency in scripting languages such as Python, Java, or Shell scripting to automate testing tasks
• Strong experience in SQL (for verifying campaign data in databases/CRMs)
• Hands‑on experience in Big Query or similar platforms for advanced marketing data validation and analysis
• Knowledge of UTM parameters, tracking tags, and conversion pixels
• Understanding of GDPR, CAN‑SPAM, and other compliance considerations
• Ability to work in an onsite‑offshore model
• Ability to sit and work at a computer keyboard for extended periods of time
• Ability to stoop, kneel, bend at the waist, and reach daily