Specialist, Marketing Compliance

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

* Success. Our winning team pursues excellence while learning and evolving

* Career growth. We develop industry leading talent because Ross grows when our people grow

* Teamwork. We work together to solve the hard problems and find the right solution

* Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL

PURPOSE:

The Marketing Compliance Specialist role serves as an operational link between Marketing, Legal, IT, and vendors, translating compliance and risk requirements into scalable, day-to-day marketing practices. This role ensures that marketing practices align with privacy laws, accessibility standards, and internal governance policies. The Specialist conducts audits, partners with cross-functional teams on processes related to those audits, maintains documentation, and contributes to ongoing improvement of processes and tools.

This role plays a key part in protecting customer data, reducing risk, and ensuring marketing operates responsibly and effectively within regulatory requirements.

The base salary range for this role is $70,310 - $101,400. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

ESSENTIAL FUNCTIONS:

Compliance Audits

* Function as the department's compliance lead, assisting in coordinating related initiatives and training.

* Serve as the primary owner of compliance platforms (e.g. One Trust, AXE Monitor, ObservePoint and similar), leading configuration, testing, and audit readiness.

* Set up and conduct compliance audits using established processes related to CCPA, privacy, tag/cookie consent, ADA, AI and other compliance related topics using appropriate tools/platforms.

* Support DSAR (Data Subject Access Request) execution and evidence tracking (e.g., intake routing, data source coordination, and response tracking), while Legal retains policy interpretation and final approval.

* Maintain an inventory of marketing data collection and processing activities, ensuring alignment with privacy notices, consent requirements, and consumer request obligations.

* Lead end-to-end governance for digital tracking, ensuring tags, pixels, cookies, opt-out (unsubscribe) systems function as intended (e.g. opt-outs are honored, tracking technology is deployed only with appropriate consent and documented business purpose).

* Track audit cycles, analyze audit findings and prioritize remediation actions on an established schedule.

* Coordinate with cross-functional teams, vendors and agencies to drive remediation efforts.

* Verify and document completion of audit remediation.

* Maintain audit records and compliance requests according to established governance.

Respond to and support incoming compliance inquiries.

Governance & Documentation

* Assist with documenting compliance-related processes.

* Translate marketing compliance risk policies into clear, actionable "policy-to-practice" guidance for marketing teams, agencies, and partners.

* Draft compliance guidance materials such as playbooks, quick reference guides and FAQs.

* Maintain up-to-date governance documentation and training materials.

* Manage and update templates, forms and checklists.

* Support training sessions and onboarding teams on compliance procedures.

* Communicate updates on compliance process and requirement changes.

Cross-Functional Coordination

* Coordinate requests with Legal department such as compliance, risk assessments, contract reviews, merchandise approvals, and similar. Communicate and store records of the resolution/decision.

* Document processes to eliminate repetitive reviews.

* Partner with cross-functional teams to support marketing application risk assessments, vendor due diligence, and ongoing control validation.

* Coordinate ad hoc risk evaluation requests.

* Support contract renewal planning and…