Desktop Imaging Engineer; L3)(Independent Contractor-– Dublin, California

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at

We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site/on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

We are seeking a highly skilled Desktop Imaging Engineer (L3) with strong expertise in enterprise imaging, SCCM administration, and modern device management. The ideal candidate will lead imaging engineering initiatives, provide Tier 3 support, and design scalable deployment solutions across enterprise environments.

This role requires deep technical knowledge of Microsoft deployment technologies, operating system deployment (OSD), Bit Locker management, and automation using Power Shell.

• Lead day-to-day administration and optimization of enterprise imaging environments
• Design, build, and maintain Bare Metal, In-Place Upgrade, and Feature Update OSD Task Sequences
• Develop and manage driver packages, Boot WIM images, and ADK configurations
• Troubleshoot complex imaging failures including driver conflicts, system file errors, and BSOD during deployments
• Provide Tier 3 technical support for imaging and SCCM-related issues
• Implement and manage Bit Locker encryption using task sequences and scripts
• Generate reports using Excel and provide insights to stakeholders
• Create and maintain SOPs and technical documentation
• Collaborate with customer technical teams and internal delivery teams
• Provide technical guidance and mentoring to SCCM teamsrt>
• Participate in desktop application management and deployment initiatives

• SCCM client installation and troubleshooting
• Remote control support
• Boundary configuration and network design
• CMG (Cloud Management Gateway) & CDP understanding
• Network inventory management
• Windows installation and upgrade strategy design

• Experience deploying and managing Bit Locker via task sequences and scripting
• Hands-on experience with Microsoft Bit Locker Administration and Monitoring (MBAM)
• Strong Power Shell scripting expertise
• Working knowledge of VB scripting and SQL queries

• Windows Server 2012, 2016, 2019
• Extensive experience in log file analysis and troubleshooting
• Driver-related troubleshooting and blue screen error resolution
• Imaging failure root cause analysis

• Strong analytical and problem-solving skills
• Ability to work independently with minimal supervision
• Team-oriented mindset
• Commitment to continuous learning and technical upskilling

• Microsoft Certified:
  Modern Desktop Administrator
• ITIL Foundation