IT Senior Project Analyst

General Purpose

The IT Senior Project Analyst is responsible for leading complex, cross‑functional initiatives and managing Enterprise Technology Portfolio projects, primarily focusing on technology infrastructure.

• Execute processes and plans, including the planning, coordination, and execution of project processes and activities.
• Draft project review reports and presentations, including key information, meeting outcomes, commentary, and recommendations to support the review process and enable stakeholders to evaluate progress and agree on change.
• Follow organizational delivery standards, obtain relevant stakeholder approvals on required documents, and help meet delivery compliance.
• Execute delegated activities to support the production of workstream and project plans that follow the organization's project management framework.
• Organize and prepare complex documents using a variety of applications including MS Office 365.
• Gather and summarize data for special reports.
• Maintain documentation and traceability throughout the project, documenting project/process requirements using appropriate tools.
• Support testing through documentation of test scripts and verification criteria; contribute to system testing activities.
• Collaborate with IT contracts and vendors on contracts management, reviewing statement of work, addressing legal callouts, and obtaining signatures in a timely manner.
• Support project stakeholder engagement by arranging meetings, events, and other communications.
• Maintain project and program risk registers and issue logs, supporting risk and issue management.
• Organize project post‑mortem lessons learned and document findings; contribute to post‑project documentation and reviews.
• Draft product documentation and user training to support business as usual handover.
• Review existing operations in own area, generating ideas to drive continuous improvement.
• Develop personal capabilities and understanding of project management tools, methodologies, and relevant technology.
• Engage in development planning activities, formal and informal training, and coaching.
• Stay current on relevant tools and best practices in project management.
• Support onboarding and development of IT Project Analysts through training and coaching.

• Building Effective Teams
• Developing Talent
• Collaboration

• Leading by Example
• Communicates Effectively
• Ensures Accountability and Execution
• Manages Conflict

• Business Acumen
• Plans, Aligns and Prioritizes
• Organizational Agility

• Situational adaptability
• Tech savvy
• Customer focus
• Action oriented

• Bachelor's degree with a concentration in Business, Information Systems, or Computer Science.
• 4+ years of experience supporting project execution in a medium to large company, focusing on technology infrastructure.
• Working understanding of IT infrastructure building blocks—operating system, database, storage, backup, monitoring, network, load balancer, firewall—and knowledge of both on‑premises and cloud‑based solutions.
• Excellent verbal, written, and presentation communication skills; effective listener.
• Demonstrated ability to collaborate and build strong relationships with individuals at different organizational levels.
• Proven organization skills: ability to prioritize effectively and manage multiple tasks in a demanding environment.
• Strong MS Office skills—Project, Teams, One Drive, Visio; adept at learning new technologies, tools, and processes.
• Knowledge of PMO tools such as One Plan, Primavera, Planview.
• Experience with Waterfall, Agile, and Hybrid project delivery methodologies.

• In‑process or completed Project Management Certification such as PBA or CSM.
• Experience in the retail industry or a similar fast‑paced environment.

Job requires ability to work in an office environment, primarily on a computer. It requires sitting, standing, walking, hearing, talking on the telephone, attending in‑person meetings, typing, and working with paper/files. Consistent timeliness and regular attendance are required. Vision requirements include the ability to see…