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IT Service Coordinator II - Incident Triage & Support

Job in Dublin, Alameda County, California, 94568, USA
Listing for: Ross Stores, Inc.
Full Time position
Listed on 2026-07-14
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 31684 - 50971 USD Yearly USD 31684.00 50971.00 YEAR
Job Description & How to Apply Below

Ross Stores, Inc. is seeking an IT Support Technician to triage issues, provide customer service, and manage IT tickets across Ross personnel and infrastructure. This in‑office role emphasizes prompt incident resolution, documentation, and collaboration with Tier 2/3 teams to ensure reliable operations.

The position requires 2–3 years in IT, a high school diploma, and strong Microsoft Office skills; bilingual English/Spanish is preferred to assist diverse teams and store locations.

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