IT Manager

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off‑price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high‑quality brands and on‑trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

The IT Manager leads cross‑functional IT teams and delivers large‑scale technology initiatives across multiple work streams, combining strong leadership with hands‑on technical and project management expertise. This role oversees the full lifecycle of projects from requirements gathering through implementation and support while designing and deploying enterprise mobility solutions supporting 10,000+ devices using platforms such as SOTI, Intune or other Enterprise Mobility Management solutions.

The role combines people leadership with hands‑on technical and project management responsibilities. The position ensures timely execution of projects, fosters cross‑functional collaboration, and drives scalable technology solutions that support business growth.

Additionally, the role partners closely with business stakeholders to translate requirements into scalable technology solutions and collaborates with vendors to deliver enhancements, resolve production issues, and continuously improve platform performance.

The base salary range for this role is $114,300–$195,000. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

• Experience with EMM platforms (such as SOTI Mobile Control, Intune, Workspace ONE) with large‑scale device rollouts and support in retail or enterprise environments.
• Working experience in enterprise mobile application deployment and management automation.
• Strong knowledge of Android Enterprise and device management best practices.
• Act as a liaison between technical and business teams to understand requirements, troubleshoot issues, and advise on solutions.
• Collaborate with internal and external IT teams to improve processes and maintain service stability through adherence to standards and documentation.
• Lead development of content and present to senior leadership.
• Analyze and leverage new and existing technologies to meet business needs and drive enhancements.
• Manage projects through the full SDLC, ensuring accurate requirements, efficient execution, and timely delivery.
• Create and manage detailed project plans, resources, budget and timelines; oversee testing, communication, training, and support plans.
• Ensure accurate documentation and achievement of business benefits within budget and schedule.
• Collaborate on large projects, performing design reviews, analysis, and testing.
• Plan and communicate release and deployment strategies with stakeholders.
• Support production systems and coordinate enhancements; prioritize issues and requests.
• Lead and mentor IT team members, fostering accountability and continuous improvement.
• Oversee multiple…