More jobs:
IT Service & Incident Coordinator
Job in
Dublin, Alameda County, California, 94568, USA
Listed on 2026-07-16
Listing for:
Ross Stores
Full Time
position Listed on 2026-07-16
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
Ross Stores is seeking a Technical Services Coordinator II to triage IT issues, manage tickets, and support Ross personnel and IT services. You will determine issue scope quickly, adhere to SLAs, and provide clear status updates.
The role requires documenting incidents and escalating to Tier 2/3 as needed. Responsibilities include maintaining knowledge bases, supporting network devices and POS hardware, and collaborating with cross‑functional teams to resolve problems efficiently.
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