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Help Desk Specialist: Fast IT Support

Job in Dublin, Alameda County, California, 94568, USA
Listing for: Bayside Solutions
Full Time position
Listed on 2026-07-26
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 52000 USD Yearly USD 42000.00 52000.00 YEAR
Job Description & How to Apply Below
Position: Help Desk Specialist: Fast IT Support & After-Hours

Bayside Solutions is seeking a Help Desk Support professional to provide first-line IT assistance to users in a fast-paced environment. The role involves handling calls, emails, and on-site requests, with escalation as needed to ensure timely resolutions.

The ideal candidate will demonstrate strong troubleshooting skills, customer service orientation, and experience with incident/ticket management. This position may require after-hours pager support during assigned weeks.

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