VMI Operator, Service & Repair

Vendor Managed Inventory (VMI) Operator

PACE Supply is a leading wholesale distributor of plumbing, HVAC, hydronics, fire protection, water treatment, and industrial supplies throughout the West Coast. As an employee‑owned company, we deliver exceptional customer service while creating long‑term career growth opportunities for our team members. We are currently seeking two motivated and customer-focused VMI Operators to support customer operations on‑site at customer facilities in the Dublin.

• Operate and manage VMI systems directly within the customer’s facility.
• Perform daily inventory checks to maintain accurate stock levels and identify shortages.
• Stock, organize, and maintain inventory for efficient workflow and accessibility.
• Create and process replenishment orders based on customer usage and demand.
• Maintain accurate inventory counts and documentation.

• Provide quotes, process orders, and fulfill urgent customer product requests.
• Deliver responsive and professional customer service on‑site.
• Serve as the primary point of contact between the customer and PACE Supply.
• Resolve inventory and product‑related issues quickly and effectively.

• Identify opportunities to improve inventory flow and operational efficiency.
• Collaborate with internal sales, branch operations, and support teams.
• Proactively resolve stock shortages and supply‑chain challenges.
• Support continuous improvement initiatives that enhance the customer experience.

• Build strong relationships with customer personnel and contractors.
• Maintain a professional, solution‑oriented presence on‑site.
• Foster trust and communication between PACE and the customer.

• High school diploma, GED, or equivalent experience.
• Must be at least 18 years old.
• Valid driver’s license required.
• Ability to work independently in a customer‑facing environment.
• Strong organizational and communication skills.
• Basic computer proficiency and experience using inventory or order entry systems.

• Inventory management, warehouse operations, or supply‑chain experience.
• Wholesale plumbing, HVAC, industrial, or construction supply knowledge.
• Experience with VMI programs.
• Customer service and relationship‑management experience.
• ERP or inventory‑management software experience.

• Inventory control and replenishment processes.
• Strong attention to detail and accuracy.
• Problem‑solving and proactive decision‑making.
• Professional communication and customer service.
• Time management and organizational skills.
• Ability to collaborate across teams and departments.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. PACE Supply will consider qualified applicants with a criminal history pursuant to employment regulations.

• Background check to ensure candidates meet employment criteria.
• Physical examination to assess fitness for the position’s requirements.
• Drug test to maintain a drug‑free workplace.

• Frequent standing, walking, and reaching with hands and arms.
• Ability to lift items that weigh up to 50 lbs. regularly, including carrying, dragging, and using a hand‑truck.
• Prolonged periods of standing or sitting at a desk and working on a computer.
• Specific vision abilities: distance, peripheral, and depth perception.

• Exposure to moving mechanical parts and outdoor weather conditions.
• Occasional exposure to high, precarious places and vibration.
• Moderate noise level in the work environment.

PACE Supply is an employee‑owned corporation that offers competitive wages, career pathways of growth, and an excellent benefits package. Benefits include medical, dental, and vision care available within the first 30 days; life insurance; sick days; holidays; vacation; two retirement programs (401(k) and ESOP); and more.

Remote (In‑Market) positions may be considered; compensation and eligibility will be determined at the company’s discretion and may vary based on location, skill level, experience, and other business considerations. PACE Supply is an equal‑opportunity employer and is committed to providing accommodations for qualified individuals with disabilities.