Sr. Manager Marketing Technology

Company Overview

Ross is a leading off‑price retail chain with more than 2,200 stores and a history of growth. The corporate headquarters are in Dublin, CA, with buying offices in New York, Los Angeles and Boston, and eight distribution centers nationwide.

• Success – the winning team pursues excellence while learning and evolving
• Career growth – we develop industry‑leading talent because Ross grows when our people grow
• Teamwork – we work together to solve hard problems and find the right solution
• Diversity, Equality & Inclusion – we celebrate the backgrounds, identities, and ideas of those who work and shop with us

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

The Senior Manager, IT – Marketing Technology is a senior‑level role responsible for overseeing a team of project managers, technical leads, architects, business analysts, and providing leadership and direction.

We are looking for an experienced Senior Manager for Marketing Technology systems to lead the delivery and management of our Marketing IT projects. This leader will manage a cross‑functional technology delivery team to plan, develop, implement and support Marketing Technology solutions. The Senior Manager will partner with other IT partners, Marketing, and Customer Experience business teams, while managing vendor/SI relationships to ensure solution quality and delivery of value to the business.

The base salary range for this role is $147,900 - $245,150. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

• Manage the Marketing IT delivery team (ex - Project Manager, Technical Lead, Business Analyst, and additional supporting resources).
• Engage with business users and help identify and finalize functional and non‑functional requirements.
• Manage program budgets, forecasts, and reporting. Deliver Marketing focused projects on time, with high quality and within budget.
• Drive governance meetings to provide appropriate metrics, and reporting for program execution.
• Manage vendor relationships. Support RFPs, contract negotiations, and ongoing vendor performance reviews.
• Lead delivery of solution design and maintain a focus on quality, compliance, and customer privacy.
• Manage projects throughout the entire systems development lifecycle ensuring that requirements are accurately defined; systems are designed, coded and tested that meet the defined requirements; and that teams execute efficiently.
• Ensure compliance with security, privacy, and regulatory requirements.
• Support evaluation of emerging technologies such as AI/GenAI for marketing and drive pilots and adoption.
• Supervise and mentor direct reports and administer goals and reviews.

• People
  • Building Effective Teams (for managers of People and/or Projects)
  • Developing Talent (for managers of People)
  • Collaboration
• Self
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability and Execution
  • Manages Conflict
• Business
  • Business Acumen
  • Plans, Aligns and Prioritizes
  • Organizational Agility
• Position‑Rela…