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Senior Manager, AI-Driven Enterprise Automotive Support
Job in
Dublin, Alameda County, California, 94568, USA
Listed on 2026-08-17
Listing for:
Epicor
Full Time
position Listed on 2026-08-17
Job specializations:
-
Management
Project & Program Management, General Management
Job Description & How to Apply Below
Epicor seeks a Senior Manager, Customer Support to lead a global, multi-product team delivering enterprise support for automotive marketplace clients. You will drive operational excellence, advocate AI-based improvements, and oversee relationships with enterprise leadership while coordinating cross-functional initiatives across Product, Hosting/Cloud, and business units.
You will mentor staff, manage escalations, and shape policies to enhance efficiency, scalability, and customer satisfaction in
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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