Chief Operations Officer

Chief Operating Officer Confidential Search | Dublin, Ohio | Reports to the CEO

Location Dublin, Ohio (Columbus metro) — on-site executive role Reports to Chief Executive Officer Department Executive Leadership / Senior Leadership Team Travel Approximately 30%, primarily domestic; occasional international Scope Purchasing, Supply Chain, Customer Care, Warehousing, Distribution, Logistics, Engineering, Manufacturing, Assembly/Kitting, and Contract Manufacturing Classification Full-time, exempt, executive

Our client, a national leader in emergency medical and healthcare products, is seeking a Chief Operating Officer to own the company’s end-to-end operating model and product engine: from product concept and engineering through sourcing, manufacturing, distribution, and customer support. Reporting directly to the CEO and serving on the Senior Leadership Team, the COO is the executive who turns enterprise strategy into measurable operational results — sustainable growth, margin expansion, regulatory compliance, and an exceptional customer experience for the first responders and healthcare professionals our client serves nationwide.

This is a build-and-scale mandate, not a caretaker role. The right leader will strengthen and expand our client’s manufacturing, distribution, and operational infrastructure; bring new technology and automation into the business; integrate acquisitions; and develop the next generation of operating leaders — all while holding the line on quality, safety, and compliance in a regulated medical environment.

Enterprise Operations Lead all core operating functions — Purchasing, Supply Chain, Customer Care, Warehousing, Distribution, Logistics, Engineering, Manufacturing, Assembly/Kitting, and Contract Manufacturing Management — with full accountability for performance, quality, cost, service levels, compliance, and scalability. Define and execute the company’s operational, engineering, and manufacturing strategies in alignment with corporate objectives, growth plans, and shareholder expectations. Design, optimize, and expand our client’s distribution, manufacturing, and operational footprint to support current and future business requirements.

Establish and monitor the KPI framework for customer satisfaction, quality, productivity, on-time delivery, inventory, safety, service levels, and profitability; report performance and risk regularly to the CEO and Board of Directors. Serve as the executive escalation point for critical operational, manufacturing, quality, supply chain, and customer experience issues.

• Provide executive leadership over the full product lifecycle — product development, design engineering, lifecycle management, and manufacturing readiness.
• Ensure engineering maintains rigorous, audit-ready product development practices: design controls, risk management, technical documentation, verification and validation, and design transfer, consistent with applicable medical device regulatory and quality standards.
• Oversee manufacturing operations end to end, including production planning, assembly and kitting, process optimization, automation, capacity planning, and continuous improvement.
• Bring new technologies into the business to drive innovation, strengthen competitive differentiation, and increase customer value.

• Build and govern high-performing relationships with suppliers, contract manufacturers, logistics providers, and other strategic partners to ensure quality, reliability, scalability, and cost effectiveness.
• Provide executive oversight of third-party manufacturers, including partner selection, performance management, quality oversight, contractual compliance,…