Senior Manager, Store ; Market

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on‑trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience:

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

Ross is increasingly opening extremely high‑volume and complex stores in new markets. New markets present more complexity than existing stores: there is low team tenure, a higher need for new operations solutions (e.g., Grand Opening pool strategies, increasing throughput to support high sales volume, pre‑processing freight) and the importance of creating a strong first impression. The Sr. Manager of the New Market Opening team will liaison a variety of strategic cross‑functional initiatives beginning 9‑10 months prior to Grand Opening—starting with Property Development’s site selection and merchandise planning and continuing through post‑Grand Opening reporting and performance analysis.

Initiatives bridge teams across the company to support and enable the field in new markets to flourish. This person would provide analysis, storytelling, influence, and execution to connect key work streams throughout the entire new store and market opening process.

The base salary range for this role is $121,000 - $198,700. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

• Coordinate efforts across all new market stores and serve as point of contact for work streams tied to enabling new market stores (e.g., capacity planning, merchandise planning, inventory optimization).
• Create and maintain knowledge of key store details and projects on the path towards each new market Grand Opening, keeping leadership informed of critical action items and roadblocks that may impede success.
• Identify any special execution needs for new market stores and work with the Store Ops team to build relevant operations plans, quantifying and reporting out on potential impact to the new market.
• Work with the field and HR to ensure adherence to operational plans developed in relation to recruiting and staffing new market Grand Openings.
• Travel to the market to support store training and ensure consistent execution of all processes for new markets.
• Analyze reporting and drive simple stories with sophisticated analysis to help the field and executives monitor and assess store performance.
• Validate potential opportunities to improve process post Grand Opening and partner with corporate teams and the Field to troubleshoot solutions.
• Support hindsight efforts across greater cross‑functional work streams and teams to inform new playbooks for future store openings.
• Develop strategy and push urgency to action on a high‑performance team.

• Communicates Effectively
• Ensures Accountability & Execution
• Organizational Agility
• Manages Conflict
• Collaboration
• Business Acumen
• Leading by Example
• Plans,…