Logistics Associate

Overview

Salary: $17.50 – $20.00 hourly

Position Summary:

The Logistics Associate will report to the Operations Manager and provide exceptional customer service while performing core logistics and merchandising duties.

• Engage with every customer, offering world‑class service and building lasting relationships.
• Accurately receive, inspect, and verify incoming shipments, ensuring all items are in good condition.
• Organize and label received merchandise in the stockroom, storing items efficiently for easy restocking according to the Logistics Game Plan.
• Unbox, tag, and display merchandise on the sales floor according to merchandising standards.
• Maintain a clean, safe, and organized back‑of‑house and sales floor area.
• Execute all price changes and merchandising bulletins.
• Accurately pick, pack, and prepare eCommerce orders for shipping, ensuring items are securely packaged and labeled for timely delivery.
• Handle customer returns for online orders by inspecting returned items, processing refunds or exchanges, and updating inventory systems accordingly.
• Demonstrate a culture of ethical conduct, safety, and compliance across all departments.
• Stay up to date on merchandising promotions and marketing events to maintain a strong presence throughout the promotion lifecycle.
• Champion product and service offerings, informing, educating, and promoting them to customers.
• Provide consistent feedback to the Operations Manager on operational and merchandising opportunities.

• Strong listening, interpersonal, verbal, and written communication skills.
• Basic computer skills with working knowledge of Microsoft Office Suite.
• Ability to organize multiple priorities and meet deadlines.
• High School Diploma or equivalent.
• Preferred experience in retail fulfillment, replenishment, stocking, merchandising, distribution, or similar roles.

Must be able to stand for extended periods, climb ladders, move throughout a store, and lift a 30‑lb box overhead.

Flexible availability, including nights, weekends, and holidays.

Ability to quickly learn business concepts with appropriate training; strong self‑accountability and proactive drive for results.

PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. We comply with all laws that prohibit discrimination based on race, color, religion, sex/gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information, and any other legally protected status. Employment discrimination and retaliation against anyone for reporting discrimination are prohibited.