Automotive Service Advisor

Benefits

• 401(k)
• Bonus based on performance
• Paid time off
• Employee discounts
• Training & development
• Health insurance
• Profit sharing

We're looking for a driven, customer-focused Service Writer who excels at building relationships and closing sales. If you're motivated by performance-based earnings and thrive in a fast-paced environment where your effort directly impacts your paycheck, this is the opportunity for you.

You'll be the primary point of contact for customers bringing their vehicles in for service. Your role combines excellent customer service with consultative sales—listening to customer concerns, performing multi-point inspections, identifying service needs, and presenting recommendations in a way that builds trust and drives revenue. You'll manage the entire service process from write-up through completion, ensuring customer satisfaction while maximizing shop productivity and sales.

We need someone with proven sales ability who knows how to turn conversations into commitments. You should be comfortable presenting service recommendations, overcoming objections, and closing the sale without being pushy. Strong communication skills are essential—you'll need to explain technical repairs in terms customers understand and appreciate.

The ideal candidate is competitive, self-motivated, and energized by performance metrics. You should thrive on tracking your numbers, beating your personal best, and earning what you're worth. If you need constant supervision or prefer a guaranteed salary regardless of performance, this isn't the right fit.

• Previous automotive service writing or advisor experience preferred
• Demonstrated sales success in any industry
• Excellent communication and interpersonal skills
• Basic automotive knowledge or willingness to learn quickly
• Ability to multitask and work efficiently under pressure
• Professional appearance and demeanor

This is a pay-for-performance position with uncapped earning potential. Compensation includes base pay plus commissions on labor sales, parts sales, and service contract sales. Top performers in our shop earn $65,000-$85,000+ annually. Your income is directly tied to your performance—the harder you work and the better you sell, the more you earn.

If you're tired of being limited by a ceiling or carrying underperformers, you'll appreciate our meritocracy. We reward hustle, skill, and results. We provide the training, tools, and customer flow—you bring the drive and sales ability.