Automotive Service Advisor

Benefits:

• Opportunity for advancement
• Paid time off
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance

Midas Dublin is a busy, established auto repair shop looking for a customer-focused Service
Advisor who closes. You’re the face of the shop: you greet customers, listen to their concerns,
present what our technicians find, and guide them to a confident “yes” on the work their vehicle
needs.
We believe the best closers are the most trusted ones. The right person here sells by building
genuine confidence — explaining the “why” behind every recommendation so clearly that
approving the work feels like an easy decision. Do that well, and you’ll close more, earn more,
and build a book of customers who come back and ask for you by name.
From brakes, exhaust, and suspension to alignments, diagnostics, and routine maintenance,
there’s a steady stream of service to present — and real income waiting for an advisor who
knows how to recommend and close.

What You’ll Do


• Welcome every customer and manage the full-service experience with professionalism and
care

• Present technician inspection findings and recommend the right repairs and maintenance

• Turn inspections into approved work by clearly explaining value — and asking for the sale

• Build trusted relationships that grow repeat business and word-of-mouth referrals

• Provide accurate written estimates and follow up on every open quote to close the work

• Consistently grow average repair-order value while keeping customer satisfaction high

• Recover declined and deferred work through thoughtful, no-pressure follow-up

• Coordinate timelines between customers and the shop, setting clear expectations
throughout

• Represent Midas Dublin with honesty and integrity on every interaction.

What We’re Looking For

• A strong communicator — confident recommending services and comfortable asking for the sale

• Excellent and people skills, with a natural ability to earn trust quickly

• A track record of meeting sales goals or growing ticket value is a major plus

• Previous experience as a service advisor, in customer-facing sales, or in the auto industry
preferred


What We Offer

• Competitive pay:
Based on Experience] plus commission on sales
• [Performance bonus — strong earning potential for top performers]
• [Health / dental / vision benefits]
• [Paid time off and holidays]

• Steady, year-round work in a busy shop

• A supportive team and clear opportunities to advance