Office Manager

Office Manager – Bug House Pest Control

Join Bug House Pest Control in managing office operations, supervising staff, and supporting customer service functions.

• Protect, defend, and enhance the homes and lives of each client.
• Supervise office staff and office procedures, while reporting and tracking productivity.
• Create a culture of learning by coaching both current and new customer service representative staff members.
• Handle customer complaint escalations for the branch.
• Produce and manage branch production reports.
• Manage branch collections – credits and cancel accounts.
• Participate in branch office staffing process with HR and Service Center Operations Manager.

• 2 to 4 years of experience with Bug House Pest Control in operational functions.
• Excellent knowledge of Bug House systems such as Pest Pac, Teams, SharePoint, Outlook, etc.
• Minimum of high school diploma or equivalent required.
• Self‑motivated and able to work in a fast‑paced environment.
• Acts with integrity by keeping commitments.
• Serves as a Bug House Brand Ambassador, focusing on professionalism and image standards.
• Excellent organizational, problem‑solving, and customer service skills.
• Demonstrates coaching and development ability through strong written and verbal communication.

• Comprehensive benefits package including medical, dental, vision, maternity, and life insurance.
• 401(k) plan with company match and employee stock purchase plan.
• Paid vacation, holidays, and sick leave.
• Employee discounts.
• Industry‑leading, quality training program.

BHPC is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer.