Community Social Service Tech NE

Community Social Service Tech

The Community Service Board of Middle Georgia is dedicated to providing those we serve with quality innovative behavioral healthcare in a recovery-based environment. CSB of Middle Georgia is recognized as a state leader in comprehensive behavioral healthcare providing integrated cost-effective services. CSB of Middle Georgia is located in Dublin, Georgia, and the agency currently serves residents of Bleckley, Dodge, Johnson, Laurens, Montgomery, Pulaski, Telfair, Treutlen, Wheeler, and Wilcox counties in Georgia;

and in our Ogeechee Behavioral Health Division, serving residents of Burke, Emanuel, Glascock, Jefferson, Jenkins, and Screven counties in Georgia. We value Quality, Professionalism, Person-Centered, Recovery, Teamwork, Improvement, Accountability, Management of Practicing Information, Wellness, and Financial Stability.

The Community Service Board of Middle Georgia is hiring for their next Community Social Service Tech. This role will be working at The Den which is a program that provides peer-based advocacy and support to young adults. The CSST will be coordinating community and medical services, assisting with appointments and medication adherence, and maintaining regular consumer engagement. This role requires accurate and timely documentation in the EMR, maintenance of confidential medical and demographic records, collaboration with families, schools, and community partners, and consistent communication with supervisors.

The position maintains an average productivity of 65% (5.8 billable hours daily) and follows all agency policies and supervision requirements.

LOCATION:

Dublin, GA

• Maintain Productivity of 65$ (5.8 hrs daily) 100% of time. Ensure consumers on caseload are linked with services needed in the community.
• Record efforts in PSRI progress notes no later than 24/hrs after service. 100% of the time. Inform the supervisor immediately concerning any changes with consumers insurance coverage.
• Have designated person check the gp website by the 2d day of each month and report any insurance changes to supervisor.
• Ensure consumers go to scheduled Dr. appointments, Ensure consumers take medications as prescribed.
• Will have progress notes scanned and shown in the EMR no later than 7 days after providing the services.
• Maintain all medical information on assigned consumers in compliance with agency standards always maintaining confidentiality of consumers.
• Will maintain consumer Demographics Screen current in EMR in making sure that current contact information, address, and other pertinent information is correct. Send out change of address forms monthly.
• Will attend a staff meeting with a Licensed person providing supervision a minimum of lx per month.
• Will maintain caseload file to reflect due dates concerning each consumer's medical information and advise supervisor at least 3 days in advance when information is due.
• Provides billable hours to average 5.8 hours per day. To be measured by daily productivity spreadsheets maintaining at least 65%.
• Provide CSI services to consumers on case load at least 2x monthly or as recommended by MD, CMO, or APS.
• Will report cases where consumers do not show for CSI appointments to immediate supervisor. Reflect no-shows in appointment book.
• Document the consumers degree of daily participation, response, behavior, and interventions provided in progress note.
• Will work with secretary in completing weekly schedule to ensure monthly contacts are met and maintained.
• Will have contact with consumers parents, teachers, and school counselors weekly and report findings to supervisor and MD/reflect in progress notes.
• Maintain all medical information on classified consumers in compliance with agency standards always maintaining confidentiality of consumers
• Will maintain release of information current on each consumer, have parent and consumer sign then scan into EMR.
• Recognizes contributions and celebrates accomplishments. Communicates accurate information to others in a professional and courteous manner; conveys a willingness to assist.
• Accept direction and feedback from Supervisors and follow through appropriately when requested by supervisor.
• Follow all other rules and policies.

Here are some of the things we require:

• High School Diploma/GED Equivalent
• Valid Georgia Driver's License
• Effective verbal and written communication skills
• Strong interpersonal skills and the ability to work effectively with diverse communities
• Ability to work independently and in collaboration with…