Quality Leader - Military Flight Controls Division - Dublin, GA

Position Summary

The Quality Leader supports the operations of the location by overseeing day-to-day quality operations, supervising quality personnel, and ensuring products/processes meet internal standards and customer/regulatory requirements. This role translates quality policies into executable shop floor and operational activities, drives corrective actions, and promotes a culture of continuous improvement.

As management's representative for quality, manages department resources and coordinates the implementation of the quality management system to cost-effectively facilitate quality and compliance. Interacts routinely with all functional areas as well as with customers, field sales, regulatory agencies, division/group/corporate management, and suppliers. Directly supervises quality inspectors/technicians on the production floor.

• Owns and drives adherence to Parker Quality Process (PQP) methodologies and principles through deployment of PQP tools within the site.
• Execute and sustain the site QMS (e.g., ISO 9001 or applicable standards), including internal audits, document control, training, and management review inputs.
• Ensure effective corrective and preventive action (CAPA) processes with timely closure and verification of effectiveness.
• Maintain audit readiness, coordinate responses to internal, customer, and third‑party assessments.

• Lead the site quality inspectors/technicians in daily execution across one or more value streams (inspection, testing, nonconformance management, MRB support).
• Ensure adherence to control plans, standard work, and change control; validate effectiveness of process controls.
• Monitor and improve key metrics (e.g., FPY, scrap, rework, customer complaints, cost of quality) with clear action plans.

• Facilitate root cause analysis using tools such as A3, 8D, 5‑Why, and Fishbone; deploy solutions to prevent recurrence.
• Maintain and improve PFMEAs and Control Plans; support SPC and process capability analysis where applicable.
• Oversee MSA/gage R&R for critical measurements and ensure calibration compliance.

• Partner with Operations, Engineering, and Supply Chain to resolve quality issues, support NPI/ECN changes, and improve process capability.
• May oversee performance of suppliers/service providers, including incoming quality, SCARs, and supplier containment activities.
• Interact with customers on quality topics (e.g., complaints, containment status, corrective actions, and verification of effectiveness).

• Enforce safe work practices and procedures.
• Lead, coach, and develop quality inspectors/technicians; manage staffing, priorities, and training to build capability.
• Promote a culture of continuous improvement, problem solving, and accountability across the site

Occasional interaction with customers and suppliers; limited travel may be required.

• Bachelor's degree in a related technical or business discipline required
• Minimum of 5 years of related experience in a quality role
• 1 or more year in a supervisory/leadership role

• Working knowledge of QMS principles and requirements (e.g., ISO 9001) and audit practices. Proficiency with quality tools and methods: CAPA, 8D/A3, PFMEA, Control Plans, SPC, MSA, and nonconformance/MRB processes.
• Ability to interpret engineering drawings/specifications; familiarity with GD&T preferred.
• Data-driven decision-making with competency in KPI dashboards and basic statistical analysis.
• Strong communication, collaboration, and influence skills; effective across shop-floor, engineering, and leadership levels.
• Ability to manage multiple priorities across more than one value stream or related process.

• Internal Auditor (ISO 9001 or applicable), ASQ certifications (e.g., CQE, CQA), and/or Lean Six Sigma Green Belt preferred.

The essential functions have been provided as example of the type of work performed by employees assigned to this job classification. The…