Administrative Support Specialist, Technology - CO

Administrative Support Specialist, Technology

The Administrative Support Specialist provides administrative and organizational support for the Department of Technology in service of the district's students and staff. Working in a PK-12 educational setting, the position supports the department's day-to-day technology operations, recordkeeping, and communications.

Job qualifications include an associate degree or higher in business administration, information technology, operations management, or a related field. Advanced proficiency in Google Workspace and Microsoft Office (specifically Excel/Sheets for data manipulation) is required. Experience with district ERP/purchasing software and dedicated IT asset management is also necessary. Three to five years of successful administrative experience, with preference given to candidates possessing a background in procurement, inventory control, or IT department support.

The ability to professionally and courteously interact with school staff, students, vendors, and the public, both by phone and in person is required. Demonstrated attention to detail is required for processing purchase orders, reconciling invoices, maintaining accurate hardware inventory, and executing asset-tagging workflows. An ability to handle confidential matters strictly adhering to FERPA, Ohio Student Data Privacy laws, and district policies regarding staff and student data housed within IT systems is required.

Strong written and oral communication skills are necessary. Self-motivated with the ability to set priorities, multi-task, manage time-sensitive requisitions, and work efficiently under pressure with minimal direct supervision. Ability to safely lift, carry, and maneuver equipment up to 35 pounds without assistance is required for receiving shipments and tagging hardware.

Essential duties include managing the end-to-end purchasing process, including gathering vendor quotes, inputting requisitions, and tracking purchase orders across general funds, E-Rate, and specific grant accounts. Maintaining and reconciling departmental budgets, accounts, and district purchasing. Reconciling vendor invoices against received goods to authorize payment. Coordinating the shipping, receiving, unboxing, and secure storage of incoming IT equipment. Maintaining accurate electronic records of current inventory, software licenses, and surplus/e-waste equipment.

Preparing and disseminating technology-related materials, service outage notices, and procedural updates to district staff utilizing email, internal portals, and other communication systems. Maintaining appointment schedules, arranging deployment meetings, and handling conference/travel arrangements for Technology administrators. Utilizing software applications to design forms, presentations, and procedural documentation. Drafting and distributing clear, professional communications to parents/guardians regarding outstanding tech fees, damaged device reports, and payment procedures.

Ensuring the safety of students. Establishing and maintaining cooperative professional relationships. Exhibiting professional behavior, emotional stability, and sound judgment. Serving as a role model for students in how to conduct themselves as citizens and as responsible, and intelligent human beings. Understanding the legal responsibility to help instill in students the belief in, and practice of, ethical principles and democratic values.

Maintaining confidentiality and respect for confidential information at all times.