Transportation Broker

Job Details

Job Location:

95 Dublin OH - Dublin, OH 43017

Position Type:
Dispatch

Travel Percentage:
Negligible

Job Shift: 8hr

Job Category:
Sales Plan

KAG Logistics is seeking a driven, results-oriented Transportation Broker to manage the full lifecycle of freight transactions—from prospecting and onboarding shippers to carrier sourcing, rate negotiation, dispatch, and final delivery. This role is responsible for building a book of business, maintaining strong customer relationships, and ensuring seamless execution of shipments.

The ideal candidate thrives in a fast-paced environment, excels at problem-solving, and is motivated by performance-based earnings uncapped.

Sales & Business Development

• Prospect and develop new shipper relationships through cold calling, email outreach, networking, and referrals
• Build and manage a personal book of business
• Negotiate competitive freight rates with customers
• Identify opportunities for growth within existing accounts

Carrier Procurement & Management

• Source and vet qualified carriers
• Negotiate rates to maximize margin while ensuring service reliability
• Develop and maintain strong carrier relationships
• Ensure all carriers meet compliance and insurance requirements

Freight Operations

• Coordinate and dispatch shipments from pickup through delivery
• Track loads and proactively communicate updates to customers
• Troubleshoot and resolve service issues in real time
• Manage documentation including rate confirmations, BOLs, PODs, and invoicing

Financial Management

• Manage gross margin on each load
• Accurately input load details into TMS
• Assist with billing and collections as needed
• Monitor profitability and KPIs

• Business to business inside sales, and/or transferable customer account management experience (preferred)
• Bachelor’s degree (preferred)
• 2-5 years of freight brokerage or 3PL experience (preferred)
• Proven ability to develop and manage customer relationships
• Strong negotiation skills
• Excellent verbal and written communication
• Ability to multitask and manage high shipment volume
• Proficient in TMS systems and Microsoft Office/Google Workspace
• Highly organized and detail-oriented

• Base salary + uncapped industry leading commission
• Health, dental, and vision insurance
• Paid time off
• 401(k)
• Career advancement opportunities

• Gross margin per load
• Monthly revenue generated
• Load volume
• Customer retention rate
• On-time pickup and delivery percentage
• New customer acquisition (Hunting)
• Customer account growth (Farming)
• Customer scorecard / KPI compliance

• Builds and maintains a profitable book of business
• Maintains strong shipper and carrier relationships
• Consistently meets or exceeds margin and revenue targets
• Demonstrates ownership and accountability from load creation to final delivery

Note:

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change.

All employees of the Company are expected to: