Practice and Physician Outreach Manager

Description

We’m building ‘the’ Teaching Hospital for pediatric therapy — a category of one by driving excellence in outcomes, developing clinicians, building payer trust, and embedding systems across what we do.

Lead People. Build Partnerships. Expand Access to Care.

At Bierman Autism Centers, we believe exceptional outcomes for children begin with exceptional relationships — with our teams, our families, and our communities. We’re looking for a Practice & Physician Outreach Manager to lead center operations while serving as the primary ambassador for Bierman throughout the local medical and community landscape.

In this dynamic leadership role, you’ll cultivate a thriving center culture, ensure an exceptional experience for families and employees, and build meaningful partnerships with physicians, healthcare providers, schools, and community organizations that increase awareness and access to autism services.

To build exceptional teams, create extraordinary client experiences, and develop strong community partnerships that expand access to high-quality autism services while supporting the continued growth and success of the center.

• Build, coach, and develop a high‑performing center team through mentorship, accountability, and ongoing professional development.
• Foster a positive, collaborative, and mission‑driven culture that supports employee engagement and retention.
• Partner with clinical leadership to ensure operational excellence and exceptional service delivery.
• Lead by example while creating an environment where employees feel valued, supported, and empowered.

• Ensure every family receives an outstanding experience from inquiry through ongoing treatment.
• Support seamless communication between families, clinicians, and operational teams.
• Maintain a strong focus on client satisfaction and measurable outcomes.
• Help identify opportunities to improve service delivery and center operations.

• Develop and maintain relationships with pediatricians, developmental pediatricians, neurologists, psychologists, schools, and community organizations.
• Serve as a trusted resource on autism services, ABA therapy, and Bierman Autism Centers programs.
• Conduct in‑person outreach visits, presentations, lunch‑and‑learns, networking events, and educational sessions.
• Represent Bierman at healthcare conferences and community events to increase visibility and referral partnerships.
• Build strategic relationships that strengthen the center’s presence within the community.

• Execute targeted outreach strategies to increase referrals and community awareness.
• Maintain and strengthen referral partnerships while identifying new opportunities for growth.
• Track referral activity and outreach efforts through CRM systems and reporting tools.
• Collaborate with intake and clinical teams to ensure smooth referral and onboarding processes.
• Support continuity of care by maintaining communication with referral partners throughout the client journey.

• Oversee daily center operations to ensure efficiency, compliance, and exceptional service delivery.
• Support scheduling, staffing, and operational processes that enable clinical excellence.
• Ensure health, safety, and regulatory standards are consistently maintained.
• Partner cross‑functionally with clinical, recruiting, and leadership teams to achieve organizational goals.

• High employee engagement and retention
• Exceptional family satisfaction and client outcomes
• Increased physician and community referral partnerships
• Growth in referral volume and center census
• Strong community visibility and market presence
• Operational excellence and compliance

• Bachelor’s degree in Healthcare Administration, Business, Marketing, Human Services, Childhood Development, or related field required.
• 3+ years of leadership experience in healthcare, behavioral health, physician relations, operations, or community outreach.
• Demonstrated ability to build strong relationships and influence stakeholders across multiple disciplines.
• Exceptional communication, presentation, and public…