OCM Consultant

OCM Consultant

We are seeking an experienced Organizational Change Management (OCM) Consultant to support a large-scale business and technology transformation initiative. The ideal candidate will have a strong background in organizational change management, stakeholder engagement, communications, training, and user adoption. This role requires close collaboration with business leaders, project teams, and end users to ensure organizational readiness and the successful adoption of new processes and technologies.

• Develop and execute Organizational Change Management (OCM) strategies and plans aligned with project objectives.
• Conduct organizational impact assessments and change readiness assessments.
• Identify key stakeholders and develop stakeholder engagement plans.
• Create and execute communication strategies to drive awareness, engagement, and user adoption.
• Develop training strategies, training materials, user guides, and knowledge transfer documentation.
• Partner with project managers, business analysts, and technical teams throughout the project lifecycle.
• Support business process improvements and organizational transformation initiatives.
• Facilitate workshops, leadership meetings, focus groups, and change champion sessions.
• Monitor adoption metrics, user feedback, and change effectiveness.
• Identify change risks and develop mitigation strategies.
• Prepare executive-level status reports and communicate progress to leadership.
• Support post-go-live adoption, stabilization, and continuous improvement initiatives.

• 5+ years of experience in Organizational Change Management (OCM).
• Experience supporting enterprise-wide business and technology transformation initiatives.
• Strong expertise in stakeholder management, change impact assessments, and organizational readiness.
• Experience creating communication plans, training programs, and end-user documentation.
• Excellent presentation, facilitation, and interpersonal communication skills.
• Ability to collaborate effectively with business leaders, technical teams, and cross-functional stakeholders.
• Strong analytical, problem-solving, and organizational skills.
• Experience with change management methodologies such as Prosci, ADKAR, or equivalent is preferred.
• Bachelor's degree in Business Administration, Organizational Development, Human Resources, Communications, or a related field.

• Prosci Change Management Certification.
• Experience with ERP, CRM, or other enterprise application implementations.
• Experience working in Agile and Waterfall environments.
• Strong Microsoft Office Suite skills, including PowerPoint, Excel, and Visio.