Service Operations Analyst II — Monitoring & Incident Response
Job in
Dublin, Franklin County, Ohio, 43016, USA
Listed on 2026-08-09
Listing for:
OCLC Online Computer Library Center, Inc in
Full Time
position Listed on 2026-08-09
Job specializations:
-
Business
-
IT/Tech
Job Description & How to Apply Below
OCLC Online Computer Library Center, Inc in Dublin, OH is seeking a Service Operations Analyst II (Finance) to monitor and control member-facing online services and internal systems, ensuring continuity and rapid incident response. You will work on a 24x7 SOC, collaborating across teams to manage incidents, monitor health, and support change activities while driving continuous process improvement.
This role requires strong verbal and written communication, data-driven problem solving, and the
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