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Customer Service & Scheduling Specialist
Job in
Dublin, Franklin County, Ohio, 43016, USA
Listed on 2026-07-16
Listing for:
Tree-Guardians
Full Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Joseph Tree in Ohio seeks a Customer Service Representative to be the first contact for customers, handling calls and online inquiries while delivering exceptional service. The role emphasizes converting inquiries into estimates and appointments, maintaining CRM records, and ensuring a positive customer experience.
The candidate will manage phone-based support and online lead responses, schedule appointments, document details, and route complex questions to estimators or managers.
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