Call Center Customer Experience Specialist
Job in
Dublin, Franklin County, Ohio, 43016, USA
Listed on 2026-07-26
Listing for:
Cronin Ford Inc
Full Time
position Listed on 2026-07-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
Cronin Ford Kia is seeking a Call Center Customer Experience Representative to handle inbound calls, determine the caller's needs, and direct them to the right department. The role includes outbound calls, scheduling and confirming service appointments via phone or SMS, and maintaining courteous, professional communication throughout contact with customers.
The position is full-time and based in Harrison, OH, with collaboration across remote teams and strong emphasis on customer satisfaction and
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