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Client Services Specialist

Job in Dublin, Franklin County, Ohio, 43016, USA
Listing for: EmVision Capital Advisors
Full Time position
Listed on 2026-08-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Client Relationship Management, Bilingual, Customer Success Management
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below

Are you someone who thrives in a fast-paced and dynamic team-based environment? Do you love to learn and want to be surrounded by teammates that support your own career development and achievements? If so, then EmVision Capital Advisors would love to meet you and discuss our Client Service Specialist role in Dublin, Ohio.

The Client Services Specialist must be able to establish and maintain solid working relationships with advisors/clients with an enthusiastic commitment to serving and caring for other people.
EmVision Capital Advisors is a rapidly growing wealth management practice focused on EmPowering our clients to plan for their desired future.

POSITION OVERVIEW

The Client Service Specialist will work with internal service partners on meeting client needs associated with our growing client base. The Specialist will also have the opportunity to develop the skillset and approach needed for advancement to an advisor position or even a project manager role. The duties and responsibilities of this position are required to be performed in the physical location of the office.

POSITION

RESPONSIBILITIES
  • Work with clients to facilitate paperwork initiation, follow-up and completion
  • Answer phones and service or route the caller efficiently
  • Make phone calls to check-in with clients for status updates at the direction of the partners
  • Assist with the coordination of client appreciation events and Advisor Roundtable Meetings
  • Work with internal service partners on meeting client needs
  • Attend meetings as directed
POSITION QUALIFICATIONS
  • Strong attention to detail with the ability to work independently while embracing team collaboration
  • Ability to manage multiple projects at once with consistent follow-through
  • Displays exemplary professional communication skills, verbal and written
  • Commitment to provide high-quality work both to internal and external partners
  • Must be professional, courteous and dependable
  • Strong interpersonal and relationship building skills
  • Demonstrate superior customer service at all times
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