Onsite Healthcare Member Experience Specialist
Job in
Dublin, Franklin County, Ohio, 43016, USA
Listed on 2026-09-09
Listing for:
Beacon Hill
Full Time
position Listed on 2026-09-09
Job specializations:
-
Customer Service/HelpDesk
-
Healthcare
Job Description & How to Apply Below
Beacon Hill's client in Dublin, OH is seeking a Member Experience Representative to provide expert assistance on healthcare coverage, claims, and benefit-related inquiries. This onsite role emphasizes empathetic, problem-solving customer support for members navigating complex medical information.
After paid onsite training (7 weeks, 9am-6pm EST, Mon-Fri), the schedule becomes Monday-Friday, 10:00 AM - 7:00 PM EST. Candidates should excel in communication and have a professional phone presence.
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