Front Office Assistant

Job Description

Stoner Periodontics is proud to have a well‑educated and experienced team that works hard to exceed patients’ expectations. Our team of professionals has a philosophy that ensures patient loyalty and satisfaction. We use the most modern technologies and procedures to perform treatments that improve oral and systemic health. We are Ohio’s first choice for delivering aesthetic and health‑achieving results with contemporary, cost‑effective therapies and minimally invasive solutions.

Our main goal is to ensure the oral health of every patient who visits Stoner Periodontics Columbus.

• Paid Holidays and Paid Time Off (PTO)
• 401(k) Retirement Plan
• Health and Vision Insurance
• Employer‑Paid Dental Insurance, Life Insurance,  Membership & Employee Assistance Program
• Supplemental Coverage (Disability, Critical Illness, Accident)
• Paid Scrub Allowance
• Career Growth and Development Opportunities

$22-24.50 per hour

• Customer service experience
• Dental office experience (preferred)

• Build and maintain productive schedules for doctors and hygienists
• Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
• Complete pre‑authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
• Coordinate financial agreements and consent forms for patients’ financial responsibility for dental treatment
• Assist patients with understanding their treatment plan and increase case acceptance
• Assist with patient check‑in, registration, and maintain health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
• Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning phone calls, responding to billing inquiries, and directing workflow as necessary

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Working conditions are typical of an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times.