911 Dispatcher​/Communications Technician July 2026 Exam

Are you looking to make a difference every day, with each call that you answer? The City of Dublin is accepting applications for an exciting and fulfilling career in emergency communications, assisting in saving lives, protecting property and serving the public in their time of need.

Completion of a written examination is required. You can schedule to take the exam in person at one of NTN's testing locations or you can schedule to take the exam online at your convenience. Your NTN exam score will be valid for one year.

This posting is intended for candidates who are not currently employed as 911 dispatchers and who do not have prior experience in the field. Lateral candidates who are currently working as a 911 Dispatcher should apply to the separate LATERAL posting that does not require the written exam. This posting is available at (Use the "Apply for this Job" box below)./NRECCLateral

App. Emergency Communications/dispatching experience outside of the state of Ohio is accepted for the lateral posting.

Deadline to take the exam:
August 23, 2026.

• 1. Applicants can register for the exam at  You may call National Testing Network (NTN) at  with any questions regarding scheduling your exam. Please select the Emergency Communications exam in the state of Ohio.
• 2. Be sure to select the City of Dublin as an agency to send your scores.
• 3. After you have completed the exam, the City of Dublin will receive your scores and passing candidates will be notified via email to self schedule their in-person interview.

• Application and NTN testing window:
  July 27 - August 23
• Panel Interviews:
  August 31 - Sept 4
• Background checks:
  Sept 9 - October 30
• Final Chief Interviews:
  November 10-12
• Conditional Offers:
  November 16
• Projected start date:
  Dec 2026 or January 2027

The Northwest Regional Emergency Communications Center (NRECC) is the primary public safety dispatch center for the City of Dublin, City of Hilliard, City of Upper Arlington, City of Worthington, Washington Township, and Norwich Township. Located inside the Dublin Justice Center, NRECC was formed in October 2013 when Dublin began providing dispatching services for Norwich Township Fire and became the primary 9-1-1 answering point for all of Hilliard.

Dispatching for Hilliard Police started in January 2014. Upper Arlington fire joined in October 2017 and Upper Arlington Police in January 2018. City of Worthington Police and Fire joined in 2020.

The nature of this work requires that candidates work irregular hours which include nights, weekends, and holidays. Assignment of shifts is based upon seniority.

• First Shift: 6:45 a.m. to 2:45 p.m.
• Second Shift: 2:45 p.m. to 10:45 p.m.
• Third Shift: 10:45 p.m. to 6:45 a.m.

Primary Focus:
This position communicates with safety, other City personnel, and partnering agencies that fall under the Northwest Regional Emergency Communications Center (NRECC). Work involves receiving, prioritizing, transmitting, and recording data, communications, resources, and requests for assistance.

The incumbent must model the following established core values:
Integrity, Respect, Communication, Teamwork, Accountability, Positive Attitude, Dedication to Service, Professionalism, and Commitment.

Given the nature of this classification’s duties/responsibilities, it has been designated as Non-Exempt under the governing Fair Labor Standards Act regulations and, therefore, is entitled to formal overtime compensation and/or formal compensatory time.

Supervisory Responsibilities:

None.

• Step 1 - $63,267.06
• Step 2 - $66,825.83
• Step 3 - $70,384.62
• Step 4 - $73,943.37
• Step 5 - $77,897.55
• Step 6 - $81,851.75

Working at the City of Dublin is more than just a job – Join the City of Dublin today! In addition to a competitive pay plan, the City offers a comprehensive benefits program for our permanent full-time employees that includes, but is not limited to, the following:

• Opportunity to earn premium-free medical, dental, and vision benefits
• Employer-provided contributions to Health Savings or Health Reimbursement Account ($1875/year for single coverage, $3750/year for family coverage)
• Healthy By Choice Wellness…