Medical Assistant - OrthoNeuro

Position Summary

Responsible for general MA functions such as H&P, communication with physicians and staff, as well as cleaning rooms. Handles physician messages.

• Attend department, clinic or company meetings as required.
• Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns.
• Consistently work in a positive and cooperative manner with fellow staff members.
• Respond to changing situations in a flexible manner to meet current needs, such as reprioritizing work as necessary.
• Attend required annual in‑service programs.
• Demonstrate knowledge and understanding of all company policies and procedures.
• Adhere to established facility safety requirements and procedures to ensure a safe working environment. Identify potentially unsafe situations and notify supervisor.

• EMR intake completed at time of service.
• Escort patients to room.
• Review H&P for new patients and/or new problems; requires completion prior to physician seeing patient.
• Medical assistance as needed (casting, suture removal, draw injections, record prescriptions).
• Give instructions to patient regarding issues with casts.
• Assist with physical therapy requests, off work requests, school notes.
• Assign coding procedures performed and diagnosis determined by physician. Document on encounter form.
• Review encounter form for completeness and accuracy of coding, assuring all procedures and supplies noted.
• Receive and reply to medical‑related messages and prescription requests from patients. Record in patient record.
• Communicate with physicians and staff.
• Ensure compliance with OSHA regulations—biohazardous disposal.
• Order medical supplies as needed.
• Assist with medical records filing when necessary.
• Dispose of expired medications.
• Facilitate scheduling outpatient testing and pre-certification for MRI, CT, Bonescan, Dexascan and other tests as necessary.
• Ensure exam rooms and clinic work areas are clean and tidy at all times for the next scheduled clinic.

• Saturday on‑call if necessary.
• Travel to satellite offices if necessary.
• Assist with scheduling outpatient testing and pre‑certifications.

• Obtain the readings for MRIs and X‑rays for the physician to review and diagnose. May require travel and follow‑up with local radiologists.
• Contact ancillary services to align follow‑up care and promote communication between all parties.
• Develop a streamlined process for the message, written or verbal, to patient after review with physician.

Physical requirements for the position include the ability to frequently hear and communicate orally, see up close and at a distance, read and comprehend; stand, sit, walk, reach, handle, and/or feel objects; climb, pull, push, and kneel. Maximum unassisted lift = 50 lbs. Average lift 25‑50 lbs.

• High school diploma or equivalent required.
• Completion of a certified Medical Assistant program (CMA, RMA, or equivalent) preferred.
• Minimum 2‑3 years of experience in a clinical setting; orthopedic or surgical specialty experience is a plus.
• Proficiency in EMR systems and basic computer applications.
• Strong interpersonal and communication skills.
• Ability to multitask in a fast‑paced environment with attention to detail.

• Experience with orthopedic‑specific EMR systems (e.g., Athenahealth, Next Gen, Epic).
• Familiarity with medical terminology, procedures, and durable medical equipment (DME).
• Bilingual (Spanish, Mandarin, etc.) is a plus.

Our offerings include medical, dental, and vision coverage; 401(k) plan with company match; paid time off; life and disability insurance; and more.

USD $19.00/Yr. USD $22.00/Yr.