HIM Specialist

Health Information Management Specialist

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

The Health Information Management Specialist is responsible for performing multiple duties related to ensuring the completion of the electronic medical record and provides leadership and support to all areas within the Health Information Management department. The Specialist requires a high level of detail, critical thinking, and deductive reasoning skills. In lieu of an HIM Operations Supervisor and/or Manager, the HIM Specialist makes decisions concerning scheduling, process and workflow assessment, and production standard reporting.

This position is the point of contact for HIM questions from internal and external customers. The Specialist works closely with Risk Management and Legal to complete urgent internal release of information requests within the process standard required as outlined in the policy. Other duties would include but not limited to are as follows: certification of copies of record requests and quality assurance/auditing of ROIs performed by the ROI vendor.

By using critical thinking and deductive reasoning skills, this position will identify the root cause of a problem in all functions of deficiency analysis, ROI, birth certificates and document imaging. Excellent computer and customer service skills are required as well as obtaining a notary for the purpose of notarizing certified records and paternity affidavits. The HIM Specialist provides direction and leadership to associates within the assigned HIM functions of birth certificates, deficiency analysis, release of information, and document imaging.

This position interprets and ensures that the policies and procedures are followed in each of the HIM functions as assigned by HIM leadership. In addition, this position investigates any trends that are causing backlogs or delays and offer insightful solutions and recommendations for solving the issue. This position will provide forward thinking and innovative suggestions to existing workflows for process efficiency.

Working independently will also be expected.

Responsibilities and duties include:

• Provides operational support and performs the duties in the various functions as assigned depending on business need in the following HIM areas: document imaging, chart collection, birth certificate processing, deficiency analysis, physician suspension and release of information.
• Performs chart certification process including notarizing the affidavit letter.
• Works hand in hand with the ROI vendor to ensure the certifications are accurate.
• Identifies and communicates errors in chart certifications to the ROI vendor.
• Performs monthly quality reviews in assigned area and provides education to the associates and results to HIM leadership.
• Evaluates and reports trends in deficiency analysis through deductive reasoning and presents data gathered in an analytical format.
• Completes assignments in various POC work queues and reports issues or trends to HIM leadership and HIM associates as appropriate.
• Analyzes data and workflows in HIM functional areas to identify potential standardization/procedural flaws, recommending solutions and training needed to prevent errors or omissions contributing to the identified issue.
• Demonstrates initiative to identify problems and review related information to develop or evaluate options and recommend solutions.
• Works both independently and collaboratively with others in a professional manner within and externally to the department with minimal supervision/guidance.
• Cross trains HIM associates as part of onboarding or for the purpose of providing back up.
• Provides guidance and direction related to ROI policy and continuously educates staff on the importance of confidentiality guidelines for ROI.

Distributes workload to staff daily to assure targets are consistently…