Surgical Scheduler – Orthopedics

• Ensure, organize, and maintain an active, accurate, and operational surgery schedule for assigned providers and service lines
• Coordinate surgeries and procedures with multiple hospitals and ambulatory surgery centers
• Schedule and coordinate pre-operative testing
• Communicate surgery orders and collect necessary surgical documentation
• Work with patients, physicians, staff, and operating rooms to provide accurate, timely, and responsive scheduling
• Provide administrative support and solve routine and complex customer problems
• Direct customers to appropriate resources for specific questions
• Interact with patients, patients’ families, referring physicians, and third-party carriers regarding patient-related issues
• Plan, prioritize, and organize a diversified workload using independent judgment
• Communicate with clinical staff, medical secretaries, and product/service-line staff to meet customer and department needs and maximize department time and utilization

• High School diploma
• 2 or more years of experience in a healthcare environment or equivalent combination of education and experience
• Epic experience preferred
• Strong and efficient interpersonal, verbal, and written communication
• High level of interpersonal skills to handle sensitive and confidential situations
• Demonstrated poise, tact, and diplomacy
• Knowledge of MS Word, Excel, Access, and Power Point
• Continual attention to detail in composing, typing, and proofreading materials
• Ability to establish priorities and meet deadlines

Demonstrates strong organizational and communication skills to effectively manage surgery scheduling and coordinate with healthcare providers, patients, and administrative staff. Proficient in utilizing Epic and Microsoft Office tools to maintain accurate records and ensure efficient operations.

• Surgery Scheduling
• Epic Experience
• Interpersonal Communication
• Attention to Detail
• Healthcare Environment Experience

• Surgery Coordination
• Pre-Operative Testing Scheduling
• Documentation Collection
• MS Word
• MS Excel
• MS Access
• MS Power Point

• Interpersonal Skills
• Verbal Communication
• Written Communication
• Tact and Diplomacy
• Problem Solving

• Healthcare
• Surgery
• Patient Coordination
• Ambulatory Surgery Centers
• Clinical Staff Interaction

• Epic
• Microsoft Office Suite