Talent Acquisition Operations Manager

Job Description:

TALENT ACQUISITION OPERATIONS MANAGER

Division:
Corporate – Human Resources

Status:
Exempt

Location:

Dublin, OH;
Hybrid;
In office (T - Th);
Relocation not offered

Reports To:

Vice President, HR Operations

Supervises:
Sr. Talent Acquisition Partners, Talent Acquisition Partners, Sr. Talent Acquisition Coordinator, Talent Acquisition Coordinators and Talent Acquisition Strategists

According to prescribed policies and procedures of the organization, including all applicable federal, state, local, and accreditation regulations, and under the general supervision of the Vice President of HR Operations, the Talent Acquisition Operations Manager provides strategic and operational leadership for the National Church Residences Talent Acquisition function. The incumbent is responsible for developing and executing recruitment strategies that enable the organization to attract, engage, and hire top talent across the Healthcare, Housing, and Corporate divisions.

This role leads a team of Talent Acquisition professionals, ensuring the delivery of exceptional candidate and hiring manager experiences while creating proactive talent pipelines that support current and future workforce needs. The Talent Acquisition Operations Manager serves as the organization’s subject matter expert for talent acquisition operations, recruiting analytics, sourcing strategy, employer branding, workforce planning, and recruitment process optimization. The position oversees end-to-end recruitment across the organization, collaborating with business leaders to forecast talent needs, support workforce planning, and execute effective hiring strategies to ensure the attraction and selection of top talent for critical business needs.

Additionally, this role is directly responsible for personally leading recruitment efforts for director and senior director-level corporate positions, as well as other key strategic and hard-to-fill roles, ensuring a high-quality candidate experience and successful hiring outcomes. Recruitment of Vice President-level and above positions remains the responsibility of the Vice President of HR Operations. The position also manages key Talent Acquisition vendor relationships, evaluates and implements innovative sourcing and recruiting solutions, and leads pilot programs to enhance recruiting effectiveness, candidate experience, and operational efficiency.

Furthermore, this role owns the development and maintenance of Talent Acquisition dashboards, recruiter scorecards, service level agreements (SLAs), key performance indicators (KPIs), and reporting that measure team performance, hiring outcomes, candidate experience, diversity outreach efforts, and overall recruiting effectiveness, using data-driven insights to continuously improve talent acquisition strategies and results.

• Leads, develops, coaches, and mentors a team of Talent Acquisition professionals, including Senior Talent Acquisition Partners, Talent Acquisition Partners, Talent Acquisition Coordinators, a Senior Talent Acquisition Coordinators, and Talent Acquisition Strategists.
• Establishes performance expectations, goals, development plans, and accountability measures for recruiting team members.
• Creates a high-performing, service-oriented recruiting function that delivers exceptional hiring manager and candidate experiences.
• Partners with HR leadership and business leaders to identify workforce trends, anticipate hiring needs, and align recruiting strategies with organizational priorities.
• Drives consistency and compliance across all recruiting, selection, and onboarding practices.

• Leads full-cycle recruitment across the organization, collaborating with business leaders to forecast talent needs, support workforce planning, and execute effective hiring strategies to attract and select top talent.
• Partners with hiring managers to develop effective recruitment strategies and sourcing plans for critical and hard-to-fill roles.
• Conducts intake meetings, candidate screenings, interviews, assessments, offer negotiations, and hiring recommendations.
• Utilizes proactive sourcing techniques, networking, referrals, social media platforms, professional associations, and industry partnerships to identify and engage qualified candidates.
• Ensures quality-of-hire standards and appropriate candidate selection practices are consistently followed.

• Develops and implements enterprise-wide Talent Acquisition strategies supporting Healthcare, Housing, and Corporate workforce needs.
• Collaborates with leaders to develop workforce plans and succession-focused talent pipelines.
• Identifies emerging talent market trends and recommends recruiting strategies to improve attraction and retention outcomes.
• Oversees employer branding initiatives, recruitment marketing campaigns, and candidate engagement strategies.
• Evaluates and recommends innovative sourcing tools, technologies, and…