Desktop Support Technician

Overview

We are seeking an IT Support Technician to support a team during a technology refresh project. This in-person role operates in a walk-up style IT Clinic, assisting end users with hardware and software issues, performing PC deployments, and accurately updating asset records in Service Now. The technician will troubleshoot technical problems, install and configure equipment, and provide exceptional customer service in a fast-paced, client-facing environment.

Ideal candidates have experience in troubleshooting, deployments, imaging, ticketing systems, Active Directory, Office 365, and Service Now, along with strong communication skills and effective time management. A two-year degree in Computer Science or equivalent experience is preferred.

This is a Contract position based out of Dublin, OH. This position is onsite in Dublin, OH.

• Support a technology refresh project by assisting end users with hardware and software issues.
• Perform PC deployments and imaging.
• Update asset records in Service Now accurately.
• Troubleshoot technical problems and install/configure equipment.
• Provide excellent customer service in a fast-paced, client-facing environment.

• Experience in troubleshooting, deployments, imaging, ticketing systems, Active Directory, Office 365, and Service Now.
• Strong communication skills and effective time management.
• Two-year degree in Computer Science or equivalent experience preferred.

The pay range for this position is $22.00 – $25.00/hr eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits may include Medical, dental & vision; 401(k) Retirement Plan;
Life Insurance (Voluntary Life & AD&D for the employee and dependents);
Short and long-term disability;
Health Spending Account (HSA);
Transportation benefits;
Time Off/Leave (PTO, Vacation or Sick Leave).

This position is anticipated to close on Jan 28, 2026.

About TEKsystems:
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.