Infrastructure Engineer

Dublin, OH

The Infrastructure Engineer is responsible for providing IT Engineering Services to our Cloud and Technology Solutions stack for the Information Technology department. You will assist to mature our Cloud Technology Program and support activities related to development and maintenance of policies, standards, procedures, and controls. Using your infrastructure governance and technologies experience, you will collaborate with the broader Information Technology team and other departments within the Company to advance program maturity.

• Uncapped Flexible Paid Time Off.
• Paid on-the-job training and a comprehensive new hire program.
• Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
• Performance-based career advancement.
• Educational Reimbursement Program.
• Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
• Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
• Company-Sponsored Life and AD&D Insurance.
• Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity,  protection, legal services program, and pet insurance.
• Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
• Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
• A relaxed, business casual dress code that includes jeans and sneakers!
• Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

• Serve as a technical expert and first point of escalation for daily operational and engineering activities.
• Diagnose and troubleshoot performance issues across Windows/MacOS and Cloud based architectures.
• Diagnose and troubleshoot issues across multiple network devices, wireless access points and firewalls.
• Deploy, manage, and support 3rd party SAAS applications such as Microsoft Office 365 (Exchange Online, One Drive, SharePoint Online, Microsoft Teams).
• Provide end to end technical support for onboarding and offboarding employees within the organization.
• Manage users, groups, and computer objects within on-premises and Cloud based Active Directory Services.
• Demonstrate proficiency with Identity and Access management within Azure Active Directory Services.
• Ensure IT system security baselines are met, and security improvements are implemented across the infrastructure.
• Coordinate enterprise infrastructure hardware and software installation and upgrades.
• Participate in system architecture studies of new and existing IT systems to permit development of integrated corporate, distributed, and client server business systems.

• 5-7 years of relevant experience
• Experience with Palo Alto Firewalls, Panorama, Meraki Switches, Cisco equipment
• Proficient with Cloud Based Networking Technologies (VPC, NAT Gateways, Transit Gateways)
• Experience with Amazon AWS, Microsoft Azure, DHCP/DNS, Windows Server
• Extensive experience with infrastructure identity governance technologies such as Mobile Device Management (MDM), Multifactor Authentication (MFA), Single-Sign-On (SSO)
• Solid technical experience designing and troubleshooting issues pertaining to areas of local and wide area networking, security, e-mail, network circuit and communication technologies
• Broad understanding of infrastructure hardware and software systems including network, compute, storage, and security for traditional data center as well as cloud technologies such as Microsoft Azure and AWS
• Experience in identifying, escalating cyber security threats, and working with…