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Global IT Helpdesk Manager — Incident & Service Delivery

Job in Dublin, Franklin County, Ohio, 43016, USA
Listing for: The Wendy's Company
Full Time position
Listed on 2026-05-19
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
The Wendy's Company in Dublin, Ohio is looking for a Manager of International Helpdesk Support. This role oversees service desk operations, ensuring high-quality incident resolution while managing international helpdesk teams. Key responsibilities include developing SLAs, driving effective incident management, and providing analysis for escalations. Candidates should have 3 years of IT operations experience, strong communication skills, and a Bachelor’s degree in a related field.

The position offers a salary range of $ - $ annually.
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